众创教育新远方用户隐私信息说明

1. What Personal Information Do We Collect?

We may collect and process the following personal information from users:

-Personal identification information**: such as name, email address, phone number, etc.;

Transaction information**: such as purchased products, payment details, and transaction history;

Browsing records**: pages visited on our website, clicked ads, and interaction data from ads shown on platforms like TikTok;

Device information**: IP address, browser type, device type, operating system, and geographical location.

This information may be collected automatically from users' devices or through third parties (e.g., advertising platforms like TikTok).

 2. How Do We Use the Collected Personal Information?

We use users' personal information for the following purposes:

To fulfill transactions and provide services**: process user orders, offer support, and provide service updates;

To optimize website design and user experience**: improve our products and services based on user browsing habits and feedback;

For marketing and promotional purposes**: display personalized ads to users based on their interests, particularly on platforms like TikTok;

To respond to user inquiries**: handle any questions or requests from users.

In certain regions (such as the European Economic Area and the United Kingdom), the legal basis for processing personal information may include the user's **consent**, the **necessity** to fulfill a contract, or our **legitimate interests** (such as improving services or conducting marketing activities). If we process users' information based on legitimate interests, we will clearly outline those interests, such as enhancing user experience or driving business growth.

If users refuse to provide necessary personal information, we may be unable to offer certain services, such as completing orders or providing personalized recommendations.

3. Do We Share Collected Personal Information with Others?

We may share users' personal information with the following types of third parties:

-Service providers**: companies that offer technical support, payment processing, or data hosting on our behalf, following our instructions;

Business partners**: we may share user information with partners for joint marketing campaigns or other collaborative events;

Legal and regulatory authorities**: such as law enforcement or tax authorities, where required by law.

 4. How Long Do We Retain Personal Information?

We retain personal information only for as long as necessary to fulfill business needs and legal requirements. For example, personal information may be kept for accounting purposes or until a contractual agreement with the user is terminated, after which the information will be deleted.

 5. How Can Users Contact Us?

If users have questions or requests regarding how we use their personal information, they can contact us via:

Email**: 575633821@qq.com

Phone**: +86-15588677060

If applicable, our **Data Protection Officer** will oversee data usage and handle inquiries. Users can reach out through the above contact details.

 6. What Are Users’ Rights?

Depending on the jurisdiction, users may have the following rights:

Right of access**: to request a copy of their personal information;

Right of rectification**: to request corrections of inaccurate information;

Right to erasure**: to request the deletion of their personal information under certain conditions;

Right to restrict processing**: to request that we stop processing their personal information;

Right to data portability**: to request a copy of their personal information in a portable format to be transferred to another organization;

Right to withdraw consent**: to revoke consent for processing personal information at any time.

 7. Will Personal Information Be Transferred to Other Countries/Regions?

We may store and process users' personal information in different countries/regions. If we transfer personal information to another country/region (e.g., by using cloud services located overseas), we will ensure that the data transfer complies with applicable laws and that necessary protective measures are in place.

8. Privacy Policy Updates

We may update this privacy policy from time to time based on business needs or legal requirements. We will notify users of any updates and indicate the most recent update date. Users can always view the latest privacy policy on our website.

Last updated: October 19, 2024